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Inogen cracks down on Internet sales

May 5, 2008 - Source: HME News

Inogen's attempting to rein in rogue Internet resellers of its portable oxygen concentrators by, on occasion, selling direct to the consumer, said CEO Ray Huggenberger.



In January, the company initiated a policy to bypass traditional HMEs and sell direct if a person called Inogen wanting to purchase a POC for cash over the Internet. Such sales represent less than 5% of Inogen's business, and the company still passes on all insurance business to its providers, Huggenberger said.


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