Lunch & Learn General Session

Tuesday, April 10 • 12:00 pm - 1:30 pm
Moderator: Mary Ellen Conway, President, Capital Healthcare Group
BACK BY POPULAR DEMAND, we are pleased to again offer roundtable discussion groups with lunch provided on Tuesday. Grab one of the boxed lunches available and head to a table where your moderator will guide your group in your individual topic discussion. These roundtables are not lectures or presentations; they are an opportunity to share your successes, voice your concerns, ask questions and learn best practices from your peers. Share your experiences and take back solutions to your office. Seats are limited so please register early.

View Lunch & Learn topics of discussion below

AAHomecare’s Stand Up for Homecare Reception

Tuesday, April 10 • 5:30 pm-7:00 pm

AAHomecare’s Washington Update

Wednesday, April 11 • 1:30 pm - 2:30 pm
Presented by: Tyler Wilson, President and Walter Gorski, Vice President of Government Affairs, American Association for Homecare

Medtrade Welcome Reception

Wednesday, April 11 •  2:30 pm - 5:00 pm
Beer Garden opens at 1:00 pm
Reception begins at 2:30 pm 

---

Lunch & Learn General Session Topics

Tuesday, April 10 • 12:00 pm - 1:30 pm
Moderator: Mary Ellen Conway, President, Capital Healthcare Group

Intake          
Facilitator: Miriam Lieber, President, Lieber Consulting
Intake is one of the most important processes in your business. Discuss your current practices and learn what your peers are doing to ensure the process flows well. From electronic referrals to on-line insurance verification, collecting co-pays and more, take a candid look at today’s intake requirements. How do you increase automation in this otherwise manual process?
  
Your Effective Compliance Program        
Facilitator: Wayne van Halem, President, The van Halem Group, LLC
Are you creating or updating your mandatory Compliance Plan? Do you have all of the required elements? How are you handling the specific compliance educational requirements? How often are you conducting audits and are you using outside auditors? Share how you are implementing your individualized Compliance Program and gain practical advice from your peers.

Respiratory Services: Achieving the Clinical Goals of Oxygen Therapy
Facilitator: Bob Fary, RT, Vice President of Strategic Alliances, Inogen
In the current environment of shrinking reimbursements, how do HME suppliers streamline their operations to maintain their profitability and viability? How do they manage the resulting significant pressure on the depth and breadth of clinical services that they can provide when clinical personnel and services have been cut by suppliers?  Share your current circumstances and how you meet requirements and clinical practice guidelines. Share creative solutions to the challenge of providing clinical services for home oxygen users.

Retail HME
Facilitator: Jim Greatorex, President, Black Bear Medical
How do you make your HME retail business grow and flourish in tough economic times? What makes a great HME retail employee? Do you have ideas for successful retail promotions that give you the best bang for your buck? Is your website and company Facebook page effective? We'll discuss how to get an HME retail division or store started and how to keep it growing. Come network and share what works for you and find out from others what works for them.

A/R Management
Facilitator: Bruce Brothis, President, Allegient Billing & Consulting, Inc.
Your receivables are the lifeblood of your organization.  Do you have procedures in place to maximize reimbursement?  Are you dedicating enough staff to properly manage your billing and receivables?  Is your DSO respectable and only 2 digits rather than 3?  Share your experiences (both good and bad) and approaches to this critical part running a successful HME business.

Building Sales: The People and Performance Issues
Facilitator: Louis Feuer, President, Dynamic Seminars & Consulting, Inc./MEDCOMMENT CENTER
How do you pay commissions? How do you compensate sales representatives? How do you manage a sales team and insure performance? How do you structure the territory, locate new customers and keep the customers you have worked so hard to cultivate? Share your strategies and learn the tools others have employed to enhance productivity, efficiency and increase revenues.

Ask the Attorneys         
Facilitators: Jeffery Baird, Chairman, Health Care Group, Brown & Fortunato, Denise Fletcher, Attorney, Brown & Fortunato and Neil Caesar, President, Health Law Center
Doesn’t everyone want a chance to have “free” legal advice? Take this opportunity to have an attorney expert in DME answer your specific questions in regulatory issues and listen to those questions asked by others to help you become better informed. Be sure you operate your business within legal guidelines. Each attorney will have one table to work with individually so that you can have a direct conversation at the table with him/her.