HME 101 | Medtrade

HME_101

HME Orientation 101 Webinar Series:
A Review of the Business and Regulatory Information
for New and Recently Employed HME Staff

Medtrade officially announces that the days of the do-it-yourself comprehensive business orientation program are over! Providers are busy orienting their new employees to their specific job and the organization’s practices, but who properly orients staff to the HME industry’s critical business and regulatory guidelines, why they are important and how they must be followed?

Three of the homecare industry’s leading experts, Mary Ellen Conway, Louis Feuer and Wayne van Halem have created the first industry educational series focused on an introduction and review of the basics that any and every HME staff member needs to know. This program will help decrease the learning curve for new and recently employed staff - as well as those just trying to grapple with understanding all facets of the home medical equipment industry.

Format

Teleconference webinars - September 5, September 19 and October 3. The final session will take place live at Medtrade, October 16^*, in Atlanta.

^* ^{For those unable to attend Medtrade, the final session will take place in webinar form on October 31.}

Topics

Sept. 5: An Overview of the Home Medical Equipment Industry
Mary Ellen Conway, President, Capital Healthcare Group
(those who register after this session will have access to recording and Powerpoint)

Basic review of HME under Medicare
• Basic Medicare knowledge
• Where HME fits
• Tools/Resources

Current “Hot Button” Issues
• Accreditation
• Competitive Bidding
• What they mean to you and your business

Sept. 19: Marketing and Sales, Customer Satisfaction
Louis Feuer, President, Dynamic Seminars and MED Comment Center

Sales, Marketing and Service: Getting and Keeping the Business
• Where are the customers and who are they?
• Key legal issues in marketing to potential customers
• The basics of tracking and monitoring your business
• Developing a customer sensitive business model

Oct. 3: Billing Basics Review and the Use of ABNs
Wayne van Halem, President, The van Halem Group

• Review of coding, modifiers and proper billing practices
• The current landscape of pre and post-payment audits
• How to correctly use ABNs

Oct. 16: Onsite Meeting at Medtrade with all speakers
3:30 - 4:30 pm | Room B311

October 31: Audit Overview
Denise Fletcher, JD, Healthcare Attorney, Brown & Fortunato

• Types of Audits
• What is Required
• How to Respond

The Faculty

Mary Ellen Conway, RN, BSN is the President of Capital Healthcare Group, LLC, and known for her special expertise in operations and regulatory compliance issues in the post-acute arena, from physician practice, home health, hospice, medical equipment, to supplemental staffing and accreditation. With more than 25 years of experience, Mary Ellen is qualified as a legal expert in home health and has served on the faculty of both Georgetown University and Catholic University’s Schools of Nursing. She is a nationally recognized health care speaker and author, she writes a column for HomeCare Magazine and is a member of several advisory boards.

Louis Feuer, MA, MSW is President of Dynamic Seminars & Consulting and the MedComment Center. Louis specializes in sales, marketing and customer service training and education. For more than 30 years, Louis has been lecturing at companies and corporate meetings. He is a former case manager, hospital administrator and referral source. He has published hundreds of articles on professional development issues and is nationally known for his dynamic and insightful seminar presentations. He has authored the Home Care Guide to Quality Customer Service and is on the National Advisory Board of HQAA.

Wayne H. van Halem, AHFI, CFE, President & CEO of The van Halem Group, LLC, has built a career interpreting and understanding the nation’s preeminent healthcare entitlement programs. Wayne’s experience and sound counsel, captured in lectures and publications, has uniquely positioned him as a resource to healthcare providers, Medicare contractors, legal counsel, and federal agencies.Wayne is an author, consultant and president of a firm that helps HME providers navigate complex issues related to Medicare and Medicaid audits, appeals, and compliance.

Pricing

The cost of the HME 101 webinar series is $255 and includes the four webinars and materials, admission to Medtrade 2012 and a conference pass to Medtrade 2012.